This guy cracks us up! Dan Danbom is a contributor to Printwear; you can find his article on the last page of the magazine each month. Dan is the laugh master. Self-deprecating and insightful, he takes our everyday world and spins it so that the things that bug us like TOO MANY PASSWORDS are put into non, ledge jumping perspective. He’s definitely the guy to offer a well-deserved righteous chuckle, giggle and snort, fall-down-laughing, LOL guffaw.
As easy as MyZK8o0veeMan62hike.
In Last Laugh (Printwear, March 2014), Dan succinctly nails the password debacle; having to remember 20 passwords (that seems a low estimate for most of us), the fact that he’s probably been hacked anyway, because most passwords are way too easy to crack, and that “because the help desk is a pleasure on a par with kidney stones, many workers simply write down their passwords on a piece of paper and tape it to their computer. While this ensures that no one will forget their password (because they don’t have to remember it in the first place, it can also lead to mischief if unauthorized person access your computer and download, say, a large retailer’s seventy-million credit card records).” Bazinga!
No Password Needed.
Fortunately, you won’t have to remember this code, RCG07, past this Saturday, June 7, 2014. It’s the code needed to receive a 12% discount on eco-sensitive, screen frame cleaning products from RhinoTech when you order ON-LINE. Help lessen the impact of screen printing on Mother Earth with use of biodegradable, RhinoClean Green screen cleaning products that have features such as low odor, a pleasant citrus scent, are soy-based, water-based and more.
RCG Screen Wash SWG220
Screen Prep SPG 2255
Soy-based, Screen Wash SWG 305 Plastisol / UV Screen Wash Degradent
SWG² 197C™ Multi-Purpose Screen Wash Degradent
Screen Wash SWG² 145C™ Plastisol Ink
PWG 125 Multi-Purpose Press Wash
PWG 122 Textile Press Wash
APG 1000 Plastisol Screen Wash Degradent & Emulsion Remover (1:15 mixing ratio)
Emulsion Remover ERG² 8500L™ Liquid Concentrate up to 1:15 ratio
Emulsion Remover ERG² 8550L™ Ready To Use or mix up to 1:4 ratio
Remarkable, emollient-rich Hand Cleaner
Be sure to use the FREE SHIPPING opps (in the contiguous U.S.) if your order is over $50. RhinoTech also ships world-wide!
Please contact RhinoTech directly at 651-686-5027 x 4 or firstname.lastname@example.org for any assistance you might need. Also, checkout their youtube.com site to see reviews and action packed, step-by-step videos on their screen cleaning products. Thanks for watching and subscribing!
They asked and Gregory Markus, president of RhinoTech, answered in the Screenprinting magazine article, “Slam Dunk Solutions for Screen Cleaning”. The article features a step-by-step approach to screen cleaning and reclaiming using the RhinoTech brand of eco-sensitive screen frame cleaning products. The straight-forward tutorial found on ScreenWeb also offers images of each stage in the process along with a simple explanation of each step. We hope you’ll find the following, brief overview helpful.
START from here by carding all excess ink of the screen (refer to steps in article)…
APPLY water-soluble SCREEN WASH SWG 145C that has a pleasant citrus scent. RINSE w/water to remove excess ink and screen wash (easy steps outlined in article).
NEXT, APPLY ERG8550L, a biodegradable, eco-friendly emulsion/stencil remover to fully reclaim the screen (article says it all).
RINSE SCREEN with a commercial-type PRESSURE WASHER like the RhinoSpray 1500A, heavy duty pressure washer for shops cleaning 20-50 screens per day or the RhinoSpray 3901R that is a light-duty pressure washer for small, home based/studio type businesses. In the long-term, you’ll save money by investing in a substantial pressure washer that will last and last and last (this is a must, as mentioned in the article).
De-haze with HRG2400 (or HR2800) to remove any left over ‘ghost’ or haze images on the screen (instructions found in article).
And there you have it – a fully reclaimed, reusable, new-looking screen frame – all engineered by RhinoTech!
For more information, please contact RhinoTech directly at 888.717.4466 or email@example.com
Step-by-step video instruction found @ youtube.com/rhinotechcompany
Thanks for reading; your interest and input. Always appreciated!
A Filtration system in a screen and/or graphics printing business, whether in a corporate, studio or home-based environment, is a highly rated necessity – not a luxury. Choosing one that fits securely underneath a washout booth enables every screen printer the opportunity to easily and responsibly meet city/county/state/Parrish/township regulations for proper disposal of waste particles as part of the screen cleaning process.
Tip # 1 for choosing a system: look for a triple action unit like the M-10F that uses filtration media. This will help to ensure that the final, remaining liquid left behind will test out as the most drain safe, as possible. A 2013 video by Catspit Productions offers a close-up installation of a Filtration System system and its tremendous advantages for both the company and the environment.
Thanks for taking the time to read this and rethink the reasons as to why a Filtration System is a must in 2013!
How to handle the irate customer? Check out How to Talk so Kids will Listen & Listen so Kids will Talk by Adel Farber and Elaine Mazlish (the teen version is equally excellent). This bible of child rearing is one of the best non-business books that makes perfect sense in the business world. Read it and you will believe.
One of the best take-aways from the book was how to use the following expressions Uh-huh, Oh, Interesting, Really? I See and Mmm, along with sympathetic silence, during a customer rant. It was astonishing at how powerful these simple little words made it possible to diffuse/resolve a situation with the irate, unreasonable, emotionally charged, often loud, unhappy-and-wanting-justice customer in the calmest, most peaceful way possible. Speaking from experience, these practical tactics (and some appropriately interjected humor) help to restore sanity and harmony in a tough customer/workplace situation. Though we might fantasize about strongly articulating, why you gotta be so mean?, logically, we know that a defensive posture will just be a lose-lose situation. In the end, what we really want is to retain a customer who will remember that we tried hard to solve a problem to his/her satisfaction.
Here is an excerpt from a summary of the book …..The more I move through life and the business world, however, I am struck how the same techniques enhance communication between adults in all aspects of life. This book should also be listed in the Business/Management section. It says all the same things the high-priced consultants say — treat people with respect, do not deny their emotions, state the facts (only) and shut up and listen. This book also talks about giving praise and recognition, which makes it another reason to use it in real life, inside the family AND outside in the “real” world.
Some tips with tactics from the book:
Apologize and Listen. Immediately respond to the customer problem with, You do sound unhappy, my apologies. Let me help you. (or) I’m so sorry, I want to try and turn this around (or) if all else fails, It sounds like we owe you an apology.
Then…let the customer talk and respond at intervals with, Oh (or) Interesting (or) Uh huh (or) Really? (or) Mmm (or) I See (non-judgmental words) so that the customer knows you are listening.
Treat people with respect: actively listen, acknowledge with short bursts of Oh (or) Interesting (or) Uh huh (or) Really? (or) Mmm (or) I See. If appropriate, throw in a that does sound frustrating. As the customer is able to air the complaint, he/she should start to calm down.
On the other hand, if the customer is just becoming increasingly angry and/or abusive, try to retain integrity and calm and say something like, I understand that you’re very unhappy and I want to help you, but at this point I need to put the president of the company on the phone (or) I need to ask for your name and number so that the president of the company can call you back.
State the facts back: Ask yes or no questions, only, to get the full details of the complaint. And to reach a resolution. Once you think you have it, remain sympathetic. State back the problem and resolution. Gain agreement that the resolution you’ve discussed is understood by the customer. Say something like: So that we’re both comfortable (another good word from the book), we’ve decided that our company will fix the equipment and you will pay to have it shipped to our location (or) Just to confirm, you understand the step-by-step set-up instructions and you are now comfortable in completing the set-up?
Thank the person for calling; document the conversation point by point.
And be awed at the huge impact of Oh (or) Interesting (or) Uh huh (or) Really? (or) Mmm (or) I See!
Hope this was helpful. Thanks for reading and subscribing!
Wanted to share this blog by Jonathan at Catspit Productions. It’s well done and answers the question for many of us who are often frustrated with the process. The Catspit Forum is a great place for Q and A.
Thanks for checking out this video and subscribing.
This small, screen printing shop strives to offer sustainable, fairly-traded t-shirts and other products that are screen printed. Check out their website at www.sustainablescreenprinting.com. It’s a great source with lots of practical information besides showcasing their products and business.
This is their Modus Operandi that is: We print t-shirts! (among other things).
We seek to work with businesses, organizations, musicians, artists, crafts-people and anyone who would like to see their vision become an amazing screen-printed reality. We are here to promote beautiful situations and empowering surroundings for whole living.
Sus•tain: v. 1. To keep in existence; maintain. 2. To supply with necessities or nourishment. 3 To keep from falling or sinking. 4. To support the spirits or resolution of; encourage. 5. To endure or withstand: sustain hardships. [< Latin. sustinere, hold up.]–sus-tain´a•ble adj. -American Heritage Dictionary
Sustainability– “…meeting the needs of the present without compromising the ability of future generations to meet there own needs.” -1987 Report of the World Commission on Environment and Development
What does it mean to use sustainable practice in screen printing?
Small is Beautiful~ 1st we are a small shop. Being small allows for great efficiency in the use of resources and materials, such as water, electricity, ink, and other tools of the trade, while still being able to handle large volume orders.
There are several other practices we use to bring our products closer to an ideal of sustainability.
•We use water-based inks, which have a much lower environmental impact than the pvc-based industry standard.
•We print on garments made of 100% certified organic cotton.
•We print on garments that are sweat-free, either American-made or in foreign facilities using fair-trade standards.
This does not mean our products and our process is perfect. We are always researching and tuning our process to provide a product that creates the least possible impact on our home, the Earth.
Hope you enjoyed this information as we all strive to consciously be sensitive to Mother Earth.
Beware of late night blog attempts to churn out “just one more” even though you believe that you are at the top of your game despite the fact that you’ve been running on high for the previous 15 hours (with no caffeine – based beverages). I share this fresh experience and ask that you please re-read, the MUST DO blog completed in the early hours of 5/23 that now includes the CORRECT link to the American Screen Printing website. Please click HERE to check out this site.
I offer sincere appreciation!
There is a wonderful publication in Sarasota, Ft. Myers and Naples, Florida, and probably others that are similar throughout the country, that specialize in providing the broadest possible amount of information regarding the local area attractions. “Must Do” targets arts venues, festivals, restaurants, the best beaches (#1 Siesta Key Beach)
natural attractions, family fun, single fun, night life, shopping, accommodations and more. And it includes a plethora of coupons from 2 for 1 meals to rent one kayak, get the second for half price. The publication is a “Must Do” for both tourists, part-time residents and local residents.
So…in the fashion of this magazine, here is a short list of “Must Do” items for screen/graphics printers:
Attend a trade show. This is where you get revved up. Learn about the latest technologies and techniques, see hands-on demos, meet manufacturers, attend seminars at, for example, ISS/Las Vegas, August 12 – 14, the Chicago/Craft Hobby Association show,July 16 – 19; the NBM show in Philly, September 21-23; SGIA Expo, October 18-20 in Las Vegas.
Invest in becoming educated and involved in Social Media to up your game. Doesn’t matter your age, just get going! Start with Facebook, Linkedin, Twitter, Pinterest, Twitpic, Foursquare, Google+, Orkut. Figure out how to add an e-coupon to your marketing campaign that will help you engage others to learn about what you/your business has to offer.
Learn how to navigate youtube.com and watch hands-on video demos. People love to teach and post on youtube.com/screenprinting and there are plenty of screen/graphics printers out there who relish in sharing their craft and art in step-by-step educational videos or ones that are just plain hysterically funny.
Join a forum such as the one offered by Catspitproductionsllc.com (this site also offers educational videos) and talk to the experts. Reading all the Q and A’s is a great way to figure out how to formulate your own questions, find start-up business equipment and sources for products, screens, supplies, and more.
Research and then institute the use of eco-sensitive, screen cleaning products like RhinoClean Green² to help lessen your carbon footprint on mother earth. The introduction of these types of products into a shop showcases responsible business practices that have enormous advantages for employees and customers, as well.
Read/subscribe to trade publications either on-line or in the printed version. This is where you can receive guidance, read about new printing techniques, learn about all the new innovations on the market. For example, pick from any number of publications such as Sign and Digital Graphics, Impressions Magazine, Printwear, Screen Printing en Espanol.
Follow/subscribe to this blog and others. You’ll find who/what to follow on Twitter, Facebook and all the other social sites.
Best of luck on your adventure and, as always, thanks for reading and subscribing.